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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jon Stewart

July 12, 2026

1  out of  5
rating by Jon Stewart
"Numerous unsolicited calls received from this agency even after being told I'm not interested. I had to resort to reporting and blocking their numbers"
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Eli Mason

April 30, 2026

5  out of  5
rating by Eli Mason
"A young lady there. Haley? Spoke to me today. She was very informative respectful and helpful.
I definitely recommend as thier staff seem genuinely able to help with any insurance questions"
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jessica jewell

April 30, 2026

5  out of  5
rating by jessica jewell
"Haley schaffer is literally one of the best. Super sweet, and caring! She knows what she's talking about, and keeps it clear and simple to understand."
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Ken Smith

March 23, 2026

5  out of  5
rating by Ken Smith
"Always fast, easy, and thoroughly explained. Alicia is the best in the whole wide world."
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Andrea Grant

March 12, 2026

5  out of  5
rating by Andrea Grant
"Contacted the office to print out new cards as I don't have ability to print, they were friendly and quick to help me out. Service is always friendly, prompt and affordable."
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Cindy Wilcox

February 23, 2026

5  out of  5
rating by Cindy Wilcox
"Steve was great. He explained everything."
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Deana Phillips

February 10, 2026

5  out of  5
rating by Deana Phillips
"The ladies in the office are great and always willing to help with anything I may need"
We responded:
"We are grateful for your 5-star review, Deana! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Decker’s Team here in Maumee . "
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Miriam Wagoner

February 10, 2026

5  out of  5
rating by Miriam Wagoner
"State Farm Insurance, and agent Haley in particular, have been super helpful in serving all of my insurance needs. Very kind, she worked very hard to get me what I need in coverage at the best cost savings!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Steve Decker’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Emma Hess

January 20, 2026

5  out of  5
rating by Emma Hess
"Steve Deckers team was a pleasure to work with. Their communication was wonderful and they took the time to help me understand everything!"
We responded:
"Emma, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Autumn Banks

January 20, 2026

5  out of  5
rating by Autumn Banks
"Absolutely loved working with Steve and his team. They took time to explain things to me thoroughly and I felt that they really care about their customers!"
We responded:
"We are grateful for your 5-star review, Autumn! Thanks for taking a moment to share your positive rating of State Farm Agent Steve Decker’s Team here in Maumee . "
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Christopher Terry

January 17, 2026

2  out of  5
rating by Christopher Terry
"I found it very difficult to communicate with this office. Everytime I called, no one would pick-up. I would receive a return phone call a day or more later, or not at all. Unfortuately, this didn't give me a warm and fuzzy feeling regarding my finances and had to transfer my SF policies."
We responded:
"Hello Christopher, Thank you for your review. Efficient and professional customer service is very important to us and we apologize for falling short. We hope nothing but the best with you and State Farm in the future."
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Tyler Woda

January 16, 2026

5  out of  5
rating by Tyler Woda
"Haley was great! She took the time to explain everything and made the entire process seamless and easy!"
We responded:
"We appreciate your review, Tyler. We are so happy that you had such a wonderful experience with State Farm Agent Steve Decker’s Team here in Maumee ! "
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Tammy Lynn Roberts

January 8, 2026

5  out of  5
rating by Tammy Lynn Roberts
"Great communication very friendly willing to explain everything and always answer when asked a question."
We responded:
"Thanks for the review! "
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James Radford

December 1, 2025

5  out of  5
rating by James Radford
"Quick response tho my inquiry! Detailed explanation of my needs! I can’t thank them enough!"
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DeAnna Long

December 1, 2025

5  out of  5
rating by DeAnna Long
"Very good company. Help pick a good plan for you. Also good at explaining things for you"
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brandon moore

October 22, 2025

5  out of  5
rating by brandon moore
"Haley is an absolute dream to work with. Very kind, professional, and easy to talk to. She broke everything down with no confusion. A wonderful experience"
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Jordan Bukva

September 26, 2025

5  out of  5
rating by Jordan Bukva
"Haley is always so easy to work with and is always reliable! She’s been the best help!!"
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Marjorie

September 23, 2025

5  out of  5
rating by Marjorie
"Steve listens to my needs and gives me the insurance that I need"
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Desiree Green

September 2, 2025

5  out of  5
rating by Desiree Green
"Steve was amazing helping me out with my car insurance."
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Trilby Revels

August 30, 2025

5  out of  5
rating by Trilby Revels
"Haley was great! Helped with all the questions I had and got us a low rate!"
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Lisa Edwards

August 7, 2025

5  out of  5
rating by Lisa Edwards
"Haley is great! She really knows her stuff and never hesitates to help whenever I have a question about my insurance! 12/10 recommend!"
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Makye Hayes

March 4, 2025

5  out of  5
rating by Makye Hayes
"Quick and easy process nice agent and saved me money"
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Chad Norden

August 29, 2024

5  out of  5
rating by Chad Norden
"Steve Decker and his staff always on top of my policy’s and very willing to listen and make any changes when needed.(2CarsnCondo)👍🏼"
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Lisa Bunge

July 16, 2024

5  out of  5
rating by Lisa Bunge
"I love Steve Decker, and State Farm. I have been with them for over 20 years. Becoming disabled recently they have been very very helpful answering my calls and resolving issues quickly. Best customer service ever!"
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Hunter Dunavant

June 6, 2024

5  out of  5
rating by Hunter Dunavant
"Amazing service!"
We responded:
"Thanks for the review Hunter! "